elZinc® guarantees that elZinc® products are free from manufacturing defects and that they comply with the applicable legislation and standards in force.
Customers are aware that, given the special composition of elZinc® products, all storage and stocking conditions must be respected so as not to have a negative impact on the quality of the products. elZinc® products must therefore be stored, transported, handled, processed, and installed in accordance with the guidelines and recommendations issued by elZinc®. These extend to all materials used to fix the elZinc® products, as well as to the construction of the supporting structure. Moreover, to activate the warranty: (i) elZinc® products must be inspected prior to installation and photographed by the customer and dated; (ii) once installed, they must be inspected annually and properly and appropriately maintained; and (iii) no paint, film or other surface coating must be applied to them.
Furthermore, elZinc® guarantees that elZinc® products are manufactured in accordance with the requirements of EN 988 and EN 1179. However, if during the warranty period (20 years from the time the elZinc® products are made available it is proved that it is proved that the product is defective and does not meet the rules specified in this paragraph, which results in perforation by corrosion, elZinc® undertakes to substitute or repair the product free of any charge. The decision to substitute or repair the defective material, defective for the afore mentioned reason, as well as the manner in which this is performed, shall correspond exclusively to elZinc®.
The warranty shall be void if the client has performed, directly or through a third party, any kind of action on the defective material to repair or replace it, unless previously authorized by elZinc® in writing. The procedure to activate the offered guarantee is completed by sending to elZinc® a copy of the purchase invoice along with the lot number of the elZinc® products purchased. Such notification shall describe, as in as much detail as possible, the nature of the problem, including a survey performed by a duly qualified professional surveyor. Documentary evidence of the periodic maintenance performed must be attached to the surveyor’s report. Finally, elZinc® shall be given the chance (directly or through an authorized representative) to inspect on site the elZinc® products claimed as defective, according to the terms established in this clause, whilst they are still on the roof or façade, before any third party intervenes.
If these recommendations or others issued individually are not followed, the quality of elZinc® products could be compromised, and elZinc® shall be free from any liability. In any case,
elZinc® shall not be held liable for any damage resulting from or in any way attributable to:
– Modifications or repairs on the zinc roof or façade (unless authorized in writing by elZinc®) or on any other part of the building that could affect the correct functioning of the roof or
façade.
– Negligence or misuse of the material before, during or after installation.
– Any flaws in the design and / or execution of the cladding’s supporting structure and unappropriated use of materials (use of materials incompatible with zinc etc.).
– Movement or settlement of any kind of the zinc’s supporting structure.
– Natural disasters, including, though not limited to: hurricanes, tornados, floods, earthquakes and any other extreme weather or natural phenomenon that may damage the elZinc® products.
– Severe cases of acid rain and/ or other atmospheric pollutants.
– Efflorescence or performance of any paint / coatings applied to the product in any moment, or lack thereof.
– Any other cause not involving manufacturing defects attributable to elZinc®.
The present warrant does not cover decoloration or colour changes of elZinc® products or any aspect of any factory applied surface treatment or any other defect in the product, other than manufacturing defects in the zinc itself that lead to corrosion.